The following privacy policy explains how Coddium (“we”, “us”, “our”) collects, handles, and uses your information when you visit our website, register, place an order, or contact our team. We build our plugins with privacy in mind, and we apply the same standard to our own business: we collect only what we need, and we never sell your data.
What Information Do We Collect?
We collect information when you register with us, place an order for our products or services, subscribe to our newsletter, provide feedback, or contact us for support or pre-sales questions. When you place an order directly with Coddium, we collect the following:
- First and last name
- E-mail address
- Billing details
- Company information, such as company name and tax number (where applicable)
We require this information to enter a binding contract with you and to issue invoices, credit memos, and other legal documents. This information is stored for legal and accounting reasons.
When you purchase our extensions on the WooCommerce Marketplace, we do not collect your payment information ourselves; the WooCommerce platform collects data as part of the sale, so we encourage you to review their privacy policy as well. If you require support, you can submit a query and we will keep it confidential, using the details you share only to resolve your issue.
How We Use Your Information
The information we collect helps us process your orders, manage your account and licenses, and provide support. The key reasons we use your data are:
To Keep You Updated
We use your data to send email updates about the status of your payment or order, deliver download and setup instructions, notify you about plugin updates, and — only if you have opted in — inform you of other products and services you might be interested in. Every marketing email includes an unsubscribe link.
To Offer a Personalized Experience
We may save certain information, like your name or email, so you don’t have to re-enter it each time you visit or open a support request.
To Promote Safer Shopping
When you make purchases on our website, we may share the necessary personal information with our payment processors and hosting providers so they can deliver the purchased services and products. While processing your order, we may also share limited information with fraud protection services to keep transactions as safe as possible. Coddium does not share your information for marketing purposes with any outside company.
How Long Do We Keep Your Data?
We store your personal information (such as name and e-mail address) for as long as you use our extensions or services. This allows you to download updates and contact us for support. We store billing details for 10 years as required by applicable tax law, and they may be used for audits or other legal purposes.
If you would like your personal information removed, updated, or modified, please contact us. If you have consented to receive marketing emails, you may opt out at any time.
Access to Your Information and Correction
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please reach us through our contact form. We provide this information free of charge. You may also ask us to correct or remove information you think is inaccurate at any time. Depending on your location (including under the GDPR), you may additionally have the right to restrict or object to our processing, request data portability, and lodge a complaint with your local data protection authority.
About Cookies
Cookies are small text files stored on your device when a website loads in your browser. They can be used to make websites function properly, keep them secure, remember preferences, and analyze how a site is used.
We currently do not use cookies for tracking, analytics, or advertising. Our website may only set cookies that are strictly necessary for it to function, such as those required for security or to complete a purchase. These essential cookies do not collect personal information for any other purpose and do not require your consent under applicable law.
If we introduce non-essential cookies in the future (for example, analytics or functional cookies), we will update this policy before doing so and, where required by law, present you with a cookie consent banner that lets you accept, refuse, or change your cookie preferences at any time.
Regardless of our practices, all major browsers let you block and delete cookies through their settings. Please refer to your browser’s official support documentation for instructions: Chrome, Firefox, Safari, Edge.
Limitations of Our Privacy Policy
Our website contains links to other websites, including marketplaces where our plugins are sold. This privacy policy applies only to Coddium’s website and services, so when you visit other websites, please read their privacy policies for clarity.
Changes to Our Privacy Policy
We regularly review our privacy policy and post any updates on this page. This policy was last updated on 18th July 2026.
Contact Us
If you require assistance or have any questions about our privacy policy, please contact us through our contact form.